Transform and optimize your IT Service Management with the powerful combination of the ServiceNow platform and our services


As your enterprise evolves its technology landscape, so too must the ability to support and manage the myriad IT services that keep the lights on and drive business transformation. Implementing an industry-leading ITSM solution like ServiceNow gives your enterprise the flexibility, scalability, agility and security to achieve the above goal.

‌Altumind’s ServiceNow capabilities and implementation experience make us your ideal partner. Our services provide comprehensive strategy-to-implementation advice and support to your IT organization as it undertakes its journey to transform its Service Management

‌Our expertise spans the entire ServiceNow suite, and covers ITSM, ITOM and ITBM solutions, and our teams can help you:

  • Migrate from a legacy help desk system to the ServiceNow platform
  • Improve processes for better IT Service Management
  • ‌Scale Service Management across the enterprise

S‌erviceNow Team

Altumind’s ITIL and ServiceNow certified specialists bring to bear domain and process knowledge, ServiceNow platform expertise and hands-on experience of several successful implementation, integration and support engagements. Our ServiceNow team has extensive experience in implementing the platform for mid-sized companies. It is this eclectic blend of expertise, experience and capabilities that position us to be your one-stop ServiceNow partner. Altumind provides a full spectrum of ServiceNow implementation and consulting services


Not every enterprise will need all the modules in the large ServiceNow suite. It is important that customers make the right choices so that implementation is phased for optimal benefits. This needs analysis and assessment of your enterprise ITSM current state and future needs. Our portfolio of services ensures that your ServiceNow implementation is aligned to your needs and optimized for value realization we provide the following services. 

  • Health checks
  • Strategy & Planning
  • Process Consulting
  • Implementation & Development
  • QA and Testing
  • Change Management
  • Managed Services Support – L1/L2/L3

Capabilities & Expertise

IT Service Management is more than implementing a solution. Selecting the right solution is critical, because it is a decision with long-term consequences. Such decisions must be made keeping in view not just current enterprise needs, but also future requirements driven by your other IT project implementations.The ServiceNow platform can also be used to rapidly build applications. Altumind’s certified ITIL process and ServiceNow specialists work closely with your in-house teams to jointly identify the modules that best fit your requirements and develop a robust implementation plan. This joint effort improves accountability while also enabling a laser-sharp focus on outcomes.



  • Incident Management
  • Change Management
  • Problem Management
  • Asset Management

Configuration Automation

  • CMDB Design
  • Configuration
  • Maintenance
  • Data Certification
  • Data Population

IT Operations Management

  • Discovery
  • Service Mapping
  • Cloud Management

Platform & Application Development

  • AI and Analytics
  • Developing apps
  • Integrations
  • Machine Learning
  • Intelligent chatbot
  • Performance Analytics

Contact Us

Contact us today to learn how we can support your business. Fill out the form and our expert will reach out to you.